Use your favorite browser to search for a free conflict management self-assessment tool. Take the online assessment and read and think about the feedback you receive. Then answer the following questions.

1. According to the self-assessment, what is your dominant conflict management style? Do you agree or disagree with this outcome?
2. How does this conflict management style describe how you tend to resolve conflict?
3. What do you think you might need to learn to do to be able to use a different style when it is best for the conflict you are facing?