Use your knowledge of the metrics model to answer the following question. B Strategic Theme: "The Third Place" Initiatives Market value Financial Long Term Shareholder Value Profitability Grow revenues Improve cost structure 20% Intl. growth Compound U.S. growth annual growth rate (CAGR) Grow Revenues Revenue General and administrative costs as % of Sales Asset Utilization New customers Customer Attract & Retain Customers Premium Coffoo More value to current (now) customers Internal Friendly service . Accurate orders Number of 20 mill/week Store develop customers 1500/yr New products New stores Customer Repeat customers 15% 2/Wk loyalty program Same store sales 1.13% growth New partners Customer feedback 90+ Customer satisfaction engagement . First time right 99+% Automation accurate Order fulfillment 3 yrs 40 hrs, training stability Voluntary turnover Barista 80%Employee Barista awards Engagement 85% rating engagement survey Engage Cust. FI Orders People Baristas Store Manager B Measures Couple po table by selecting the alignment most likely associated with each objective/activity pair, Objectives Targets Alignment ye/HR Activity