Using Excel Formula:

Case Study Quality Associates, Inc., a consulting firm, advises its clients about sampling and statistical procedures that can be used to control their manufacturing processes. In one particular application, a client gave Quality Associates a sample of 800 observations taken while that client's process was operating satisfactorily. The sample standard deviation for these data was 0.21; hence, with so much data, the population standard deviation was assumed to be 0.21. Quality Associates then suggested that random samples of size 30 be taken periodically to monitor the process on an ongoing basis. By analyzing the new samples, the client could quickly learn whether the process was operating satisfactorily. When the process was not operating satisfactorily, corrective action could be taken to eliminate the problem. The design specification indicated that the mean for the process should be 12. The hypothesis test suggested by Quality Associates is as follows: 0: =12 0: 12 Corrective action will be taken any time 0 is rejected. The samples listed in the following table were collected at hourly intervals during the first day of operation of the new statistical process control procedure. These data are available in the file Quality.

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