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Using the following balanced scorecard diagram, provide at least one measure for each of the elements listed under the four processes. Financial: - Broaden Revenue
Using the following balanced scorecard diagram, provide at least one measure for each of the elements listed under the four processes. Financial: - Broaden Revenue Mix - Improve Operating Efficiency - Improve Enterprise Financial Health Customer: - Service Excellence - Trusted Business Partner Learning & Growth: - Hire Key Technical Talent - Implement Cross-Training - Provide Access to Transaction Information - Align personal Goals - Increase Employee Productivity Business Processes: - Develop New Products - Understanding Customer Segments - Reduce Cycle Time - Provide Rapid Response - Cross-Sell the product Line - Shift to Appropriate Channel
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