Using the Lowe's and Whirlpool example (page 342): a) What do you think are some of the issues involved for each firm as the relationship progresses from initiation to maturity? b) The Lowe's and Whirlpool collaboration resulted in several areas of performance improvement. What specific actions do you think could be taken by supply chain managers as a result of the collaboration that led to the performance improvement? c) What would you suggest to Lowe's and Whirlpool as possible next steps in their collaborative relationship