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Using the steps in Figure 5 . 1 , describe how Amtrak is making changes to become profitable. Establish the mission and vision and values:

Using the steps in Figure

5.1,

describe how Amtrak is making changes to become profitable.

Establish the mission and vision and values:

Assess the current reality:

Formulate the grand strategy & strategic, tactical, & operational plans:

Implement the strategy:

Maintain Strategic control:

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