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Using This scenario down below answer the following : Scenario 2 : Refinancing Customer John and Lisa Smith Details Meeting Held 2 2 / 0

Using This scenario down below answer the following : Scenario 2: Refinancing Customer John and Lisa Smith
Details
Meeting Held 22/09/2023
Broker Reference number and ID 145/145895
Applicant Information:
John Smith, 35 years old
Married to Lisa with a 4-year-old child
Date of Birth: 01/05/1988
Home Address: 123 Main Street, Melbourne, VIC 3000.
At address since: 08/05/2017
Citizenship: Australian
Email Address: john.smith@email.com
Mobile Number: 0458587589
Driver's License Number: 7895874
Mother's Maiden Name: King
Nearest Relative Not Living with You:
Full Name: Joan King
Home Address: 789 Oak Road, Melbourne, 3006.
Phone Number: 0458785960
Lisa Smith, 33 years old
Married to John with a 4-year-old child.
Date of Birth: 27/05/1990
Home Address: 123 Main Street, Melbourne, VIC, 3000
At address since: 08/05/2017
Citizenship: Australian
Email Address: lisa.smith@email.com
Mobile Number: 0148258782
Driver's License Number: 7788996
Mother's Maiden Name: Nicks
Nearest Relative Not Living with You:
Full Name: Joan King
Home Address: 789 Oak Road, Sydney, NSW
Phone Number: 0458785960
Employment Information - John's occupation: IT Consultant, annual gross income: $190,000
Employer: Software 360 PTY LTD
Employer Address: 239 Colins Street, Melbourne CBD.3000
Start Date: 08/07/2019
Supervisor Name: Dean Hu
Supervisor Phone: 0389742547
Employment Information - Applicant 2: Lisa's occupation: Part-time teacher, annual gross income:
$45,000
Employer: Melbourne Grammer High School
Employer Address: 78 Brown Rd, Melbourne, 3000.
Start Date: 03/05/2018
Supervisor Name: Mrs Jill Parker
Supervisor Phone: 0398745987
Homeowners with an estimated home value of $750,000
Property type: Strata unit
Loan Request:
Loan amount requested: $450,000
Purpose: Refinancing existing mortgage $350,000 and additional funds for a new car and non-
structural renovations $100,000.
Current loan type: Fixed-rate with principal and interest repayments
Current fixed term remaining: 6 months
Total remaining loan term: 20 years
Desired loan type: Variable rate with principal and interest repayments, extending the loan term to
30 years if possible.
Credit Scores:
John's credit score: 720(Good)
Lisa's credit score: 480(Average, with past overdue utility bills)
Current Liabilities:
Current ANZ mortgage balance: $350,000 with monthly mortgage payment of $2,500 @ 5% principle
and interest repayments.
John's student loan balance: $24,000(use ATO Student Loan Calculator to find minimum monthly
repayments ATO Student Loan Calculator).
Lisa's ANZ credit card balance: $5,000, with a limit of $10,000
Lisa's CBA personal loan balance: $24,000, with monthly repayments of $450,11% interest rate and 5
years remaining. (60 months).
Monthly Living Expenses:
Monthly living expenses: Approximately $3,200(covers utilities, groceries, recreation, insurance,
transportation, childcare, etc.)
Additional $500 per month for strata property fees and private health insurance
Assets:
Joint ANZ Savings: $65,000
Combined HESTA superannuation: $150,000
4x4 vehicle value: Approximately $25,000
Estimated home contents value: $25,000
Carded Interest Rate on proposed loan 6%.
The customers Objective/ Purpose for the loan
The amount/s required
The goal of the customer over the short, medium, and long term.
Is an exit strategy required?
Include full details about the product type and features required and WHY these features are important to the client. I.e. fixed, variable, redraw, offset, package products, interest only, rate lock ect.
Regarding the term of the proposed loan, document WHY the customers requested a particular loan term. Eg (scaling back to 30yrs)
In the case of scaling back a loan term, document your conversation about the implications of scaling back the loan term

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