Using your preferred industry segment, identify a small business type you could own and operate within that segment. The location of your business will be any major metropolitan area [New York, L.A., Miami, etc.] so that the potential customer base could be very diverse in demographics. There might be local white and blue-collar workers as well as international and domestic tourists, all representing nearly every diverse culture in society. Once your business is determined, create two quality service standards you will follow to service your potential customers. They may address any aspect of your hypothetical business. Remember that just like goal setting, quality service standards must be a) clear, b) concise, c) observable, and d) realistic. For the discussion: identify and describe your business identify and describe the market and target market provide a mission statement and explain the nature of the service determine and justify two [2] quality service standards in the context of the mission statement and service nature