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Utilize an Excel spreadsheet to complete the following evaluation based on the scenario provided. Determine and justify the appropriate number of licenses to purchase. Include
Utilize an Excel spreadsheet to complete the following evaluation based on the scenario provided.
- Determine and justify the appropriate number of licenses to purchase. Include the choice of license level (i.e., professional, accelerator, and enterprise) and provide the appropriate cost for the software. Consider the following scenario. You work for a growing small business and the decision has been made to invest in a customer relationship management (CRM) application to help the sales and marketing departments. Claritysoft has been chosen as the software to implement. As with most off-the-shelf software, modifications will be needed to integrate the CRM application into the existing inventory and email systems. The business has 534 employees, 241 in sales, 93 in marketing, 50 in product development, 40 in customer support, 35 in IT, 35 in human resources, and 45 in operations (e.g., shipping/receiving, warehousing).
- List all of the additional costs the company will incur as a result of this project. Be specific in your cost analysis. Assume a fully burdened labor rate of $85 per hour for every employee. Additional cost numbers can be estimated.
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