Utilizing standard organizational development approaches, and principles of Appreciative Inquiry and how they compare to traditional organizational development approaches (action research, problem solving). It is also important to understand what is involved in each of the "5 Ds" - Define, Discovery, Dream, Design, and Destiny.

If possible cite one or two authors from the reading material.

Question:

A large supermarket chain decides they would like to expand to have an online division where consumers can order online and have their groceries delivered directly to their homes. The supermarket decides to make a special taskforce to come up with a detailed plan on how they should develop and manage the new online division. This taskforce includes a diverse variety of employees including those from the marketing department, accounting department, inventory department, and most of the main departments. These employees do not have much experience working with each other since they are from different departments. After meeting regularly for a few months, the taskforce makes almost no progress and are constantly bickering. Management is concerned that the online division will never get off the ground. To get back on track and find a way to function more smoothly, should this taskforce use an Appreciative Inquiry approach or a more traditional organizational development approach? Explain your reasoning with references to the required readings.

Reading material:

Stavros, J. (2017). Appreciative inquiry brings out the best. [Books24x7 version]

Stavros, J. (2017). The 5d cycle of appreciative inquiry. [Books24x7 version].Available in the Trident Online Library.

Venter, J. (2010). Appreciative inquiry.Accountancy SA,, 42-44. [ProQuest]

Zemke, R. (1999). Don't fix that company!Training, 36(6), 26-33. [ProQuest]

Whitney, D. K., & Trosten-Bloom, A. (2010). Chapter 1: What is Appreciative Inquiry?The Power of Appreciative Inquiry: A Practical Guide to Positive Change. San Francisco: Berrett-Koehler Publishers. [EBSCO eBook Collection]

Lewis, S., Passmore, J., & Cantore, S. (2016). Chapter 4: Appreciative inquiry: How do you do it? InAppreciative inquiry for change management: Using AI to facilitate organizational development. London: Kogan Page. [EBSCO eBook Collection]