Vermpotta, a company that manufactures glassware, has its factories in developing countries where labor costs are low. The quality of the company's products manufactured at its factory in the country of Octofia has been consistently low. Anthony, the company's chief operating officer, worked out of the Octofia factory for a month to find the root cause of this problem. After much deliberation, Anthony decided that the factory needs to be moved to an industrial area in the capital of Octofia. In the context of managerial roles, which of the following decisional roles does Anthony illustrate in this scenario?