VFirms that are customer$-$centric exhibit a high degree of customer orientation, which means that they

Group of answer choices

instill an organization$-$wide focus on understanding customers$$ requirements.

align system capability externally so that an organization can respond with competitively similar goods and services.

develop mass$-$produced goods and services that sell well in both large and small markets.

treat employees as customers and develop systems and benefits that satisfy their needs.

generate an understanding of the marketplace and keep that information confidential.