Visit a virtual world (VW) or massively multiplayer online role playing game e.g World of Warcraft and answer the following:

+ General social issues

- What kind of social protocol and convention are used?

- Does the mode of communication and interaction seen natural or awkward?

+ Specific interaction design issues

- What form of interaction & communication is supported e.g. text/audio/video

- How do users switch between different modes of interaction e.g. exploring and chatting

+ Design issues

- What other features might you include in the virtual world to improve communication & collaboration.