Answered step by step
Verified Expert Solution
Question
1 Approved Answer
vSilvio wants to make sure his customer feels respected. What should he do to ensure this? Multiple choice question. Listen actively, paraphrase, ask key questions,
vSilvio wants to make sure his customer feels respected. What should he do to ensure this? Multiple choice question. Listen actively, paraphrase, ask key questions, give positive feedback, and empathize. Listen, don't interrupt, acknowledge the customer's emotions and concerns, take time to serve, ask advice, and elicit feedback. Use an enthusiastic greeting, smile, use the customer's name, thank the customer, and be positive. Use an enthusiastic welcome, relieve anxiety through friendly communication, explain your actions calmly, and ensure physical comfort
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started