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W. Edwards Deming defines quality roughly as the consistency with which expectations are met. Which of the following statements characterizes the author's views on this
W. Edwards Deming defines quality roughly as the consistency with which expectations are met. Which of the following statements characterizes the author's views on this definition? It shouldn't depend on use of customer surveys It is necessary for the concept of quality measurements, but not sufficient It is accurate and sufficient It is basically incoherent and shouldn't be taken seriously
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