Wah-Health Sdn. Bhd. is a manufacturing company focusing on producing frozen vegetarian food. In response to increased customer demand, the newly appointed CEO, Mr. Johari planned to upgrade the production facility by installing a new technology that would increase current productivity as well as product quality. However, the cost of installing the new technology was very high, which production costs may be increased. The company was also concerned about the global economic downturn caused by the endemic, which could have an impact on its profitability. Anyhow, the company's management team are willing to invest and believes Mr. Johari's decision since a local competitor company that has already used the new technology has shown success in increasing market sales. However, Wah-Health Sdn. Bhd. employees are opposed to this new technology. Workers believed that they would lose the opportunity to earn overtime as the technology could improve the company's productivity. Furthermore, they are not technologically savvy. They were also concerned about losing their job in the future. a) Explain the type of change experienced by Wah-Health Sdn. Bhd. b) Justify TWO (2) external pressures and TWO (2) internal pressures that drive Wah-Health Sdn. Bhd. to implement the change