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(Waiting Time) Alice goes to the post office to mail a letter, and she is equally likely to find either 0 or 1 customers ahead

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(Waiting Time) Alice goes to the post office to mail a letter, and she is equally likely to find either 0 or 1 customers ahead of her. The service time for the customer ahead, if present, is exponentially distributed with parameter A. Find the CDF of Alice's waiting time

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