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Wally's Widget Warehouse takes orders from 7 A.M. to 7 P.M. The manager wants to analyze the process and has provided the following process flow
Wally's Widget Warehouse takes orders from 7 A.M. to 7 P.M. The manager wants to analyze the process and has provided the following process flow diagram. There are three steps required to ship a customer order. The first step is to take the order from a customer. The second step is to pick the order for the customer, and then they have to pack the order to ready it for shipping. The order-taking step works at a maximum rate of 90 customer orders per hour. Order picking works at a maximum of 75 per hour, and packing works at 50 per hour. Wally wants to figure out the following. a. What is the current maximum daily output of the process assuming that no one works overtime? (i.e., meaning all three operations work a 12-hour shift) Management is considering doubling the packing capacity (from 50 to 100 orders per hour). Please answer the following based on that change. e. How long will the picking and packing operations have to work if we have a day where the order taker works at his maximum capacity? (Round your intermediate calculations and final answers to 1 decimal place.)
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