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Walton Company has measured its quality costs for the past two years. After the company gathers its quality cost data, it summarizes those costs using

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Walton Company has measured its quality costs for the past two years. After the company gathers its quality cost data, it summarizes those costs using the four categories shown below: Prevention costs Appraisal costa Internal failure costs External failure costs Last Year This Year $ 357, 000 $ 650.000 $ 445.0005 545,000 $ 790,000 $ 500.000 $1.100.000 $680.000 References Prevention and appraisal activities Internal and external failure costs The total cost of quality

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