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Wanda finally makes the decision to move her business out of her home and rent a small building in town that has space for a
Wanda finally makes the decision to move her business out of her home and rent a small building in town that has space for a commercial kitchen, as well as enough room for some retail sales. She knows that she is going to have to manage more moving parts of her business, but she isnt sure what that will entail. When you press Wanda for details, she indicates that if she expands she will add the following positions to the company:
A fulltime dog treat baker;
One parttime baking assistant;
A retail sales clerk who will also handle the Web site and Etsy sales;
One parttime administrative assistant who will help Wanda with daytoday operations and paperwork
If her sales projections are correct, she also that within the next months she will add:
One parttime bookkeeper;
A fulltime ecommerce manager who will handle all of the Web site traffic and Etsy orders;
One parttime marketing manager to promote the Salty Pawz brand and help develop new products.
To add to Wandas worries, she is concerned about her friend Jamie who has been working together with Wanda since the first dog biscuit came out of the oven. Now that the business is expanding, she cant seem to get Jamie motivated to accomplish the things she delegates to her. She pays Jamie a salary now, so its not like the old days when she was working in exchange for dog treats. She has even given Jamie more responsibility; Jamie now supervises two other employees, a challenge Wanda assumed that Jamie wanted.
One afternoon she stops Jamie in the hallway and asks her if everything is going okay. Jamie says yes. Later that same week Wanda and Jamie are meeting about an upcoming promotion they are holding at the local animal shelter. Jamie takes a few notes but doesnt share Wandas enthusiasm for the event. Wanda comes right out and asks Jamie if she has lost interest in the business. Jamie shrugs her shoulders and says no she is good with everything.
Instructions
Prepare an organizational chart for Wanda that depicts what her role as a manager will look like if she expands as outlined above.
In addition to the chart, for each direct and indirect report, provide details regarding how or by whom the position will be managed, and what kind of management functions will be performed. Be sure to explain to Wanda specifically how each management function may affect her, those she is managing, and the business in general.
In addition to the structure of Wandas organization, describe the type of management style you observe from Wanda today and recommend an appropriate style to consider going forward.
Explain some reasons why Jamie may lack motivation and enthusiasm for the business at this point. Make sure that the reasons you present are supported by sound motivational theory as established by leaders in the field.
Conclude with an assessment of your teams performance for this assignment, including the type of team structure you employed and the various stages of your activity.
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