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Wang Services competes on cost with Kinsler McCloskey in the estate planning industry. Both firms operate on a 90 percent learning curve, and neither firm
Wang Services competes on cost with Kinsler McCloskey in the estate planning industry. Both firms operate on a 90 percent learning curve, and neither firm is capable of increasing its cumulative output any further. How might Wang Services achieve a cost-leadership position while maintaining customer satisfaction
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