Wannahockaloogie Mountain Tours has completed a customer satisfaction survey with the following results: Very satisfied (rating = 5): 33 customers Satisfied (rating =4):24 customers Neutral (rating =3 ): 10 customers Dissatisfied (rating = 2) 21 customers Very dissatisfied (rating =1 ): 12 customers Using the rating scale from 1 to 5 , what is the average satisfaction for all customers in the survey? 3.68 3.45 4.14 3.80