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Warby Parker sought to change the eyewear industry. Select one change that Warby Parker made from industry practices, and then applying our reading on Kotter's

Warby Parker sought to change the eyewear industry. Select one change that Warby Parker made from industry practices, and then applying our reading on Kotter's 8-step model of change, consider how Warby Parker has led the change. How well do the company's actions fit Kotter's model of change? Would Kotter deem their approach successful?

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