Was launching a physical store worth it and what were the physical stores implications for luigas future retail strategy?

Should luiga continue to expand its physical reach, given the low penetration of e-commerce in Singapore?

Did the offline sales cannibalize online sales?

What was the impact of physical stores on the average basket size of online customers?

Did the data indicate that the physical retail was better suited for customer acquisition than its online platform?

What should luigas one to three year retail strategy look like? What do your recommendations imply for luiga?