Watch Frances Frei's TED Talk on 'How to Build (and Rebuild) Trust.' Reflect on her insights and consider how they apply to negotiation and conflict resolution. Share an experience where a lack of trust impacted a negotiation or conflict you were involved in, and discuss how Frei's strategies for building and rebuilding trust could have been applied to improve the outcome.

Requirement

Application of learning or principles (citing author or source of concept)

Creative or original thinking (imaginative use of the material)

Rational conclusions (objective or logical analysis)