Watch the video and answer in DETAILS. Don't just answer Yes or No. This is the video link https://www.youtube.com/watch?v=YMFAFkbE5pw.

Please cue up these 3 time intevals to watch appropriate content for this assignment:

7:15 mark through to 11: 15 mark

Then skip to

14:02 mark through to 17:02 mark

Then skip to

18:07 mark through to 19:27

1. Questions:

a.Did the salesperson gain the buyer's attention?

b.Did the seller determine the buyer's needs by asking questions and listening?

c.What were the needs uncovered or confirmed?

d.Were benefits discussed that satisfied the buyer's needs?

e.Were sales tools used?

f.How did the salesperson handle objections?

g.Was the salesperson aware of buying signals?

h.Did the seller attempt to close?

i.Was a follow up to this visit discussed?

2.Using the attached Evaluation Form score the performance of the presenter (photo attached below)

Video Sales Call Evaluation Form NOTE: Score each section from 1 to 10 with 10 being exceptional Sales Call Step Activity Score Opening Introduce Self and firm . Put Prospect at ease . Transition to business Finding Prospects Needs Use of SPIN or ADAPT System . Prospect involvement Discovering needs . Establishing the gap . Checking for understanding Confirming needs/problems Presentation - Product benefits answering confirmed needs Demonstration . Use of sales aids and proof . Prospects involvement Confirming value of solution Handing Objections . Clarifying Objections Overcoming objections Handling Customers . Ongoing confirmation of interest in product and Understanding solution Closing Reacted to closing cues . Closing at the appropriate time with well executed techniques Departure . Handled details for delivery, installation, training etc. . Established the relationship for follow-up sales calls Professionalism Have you represented your selling company well . Did you show enthusiasm and belief in your product/service