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Watch the video HONDA QUALITY https://www.youtube.com/watch?v=10tjEUtj1OU Answer the following questions (don't ramble on - be concise and summarize in a few bullets or a short

Watch the video "HONDA QUALITY"

https://www.youtube.com/watch?v=10tjEUtj1OU

  1. Answer the following questions (don't ramble on - be concise and summarize in a few bullets or a short paragraph each)

  • How does Honda reduce the different costs of quality (appraisal, prevention, internal / external failure)?

  • Consider some of Deming's 14 points - from what you saw in the video, which points do you think apply to Honda? Why?

  • Honda orders many components from their suppliers. Why would managing the quality of these suppliers be so important to Honda?

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