Watched the Ernesto Sirolli TedTalk "Want to help someone? Shut up and listen!" In this talk, he proposes that the first step is to listen to the people you're trying to help, and tap into their own entrepreneurial spirit.

(https://www.youtube.com/watch?v=chXsLtHqfdM) Copy & paste link to watch.

After watching the video answer these five questions.

Question 1 Do you agree with the statement: Listening is the same as hearing? Why or why not? Explain fully your reasoning. Question 2 What was your reaction to Sirolli's premise that to help someone you need to shut up and listen? Explain fully. Question 3 How would you assess your listening skills now? Give at least one example. (Remember the egg white exercise in Ch 10?)

Question 4 Did this video impact how you will manage and interact with people moving forward? If so, how? If not, why?

Question 5 What are three immediate actions you can take to make sure you listen and shut up moving forward? Explain each thoroughly.