We want you to practice identifying in-process and outcome metrics.

Directions:

1.Think of a process that you are familiar with at work, home, or school. Make that process into a short process map including 6-8 steps. Include a name or short description for the process (a sentence)

2.Based on that process, identify 1 in-process metric and 1 outcome metric. Draw where you would measure each on the process map and include a brief description of what each metric is.

3.Finally, include a short paragraph (4 sentences or less) describing how you would measure the in-process and outcome measures.