Assessment Overview MGMT90140 Management Competencies Competence Reflection Report Guidelines Assessment Submission Details & Weighting This is an individual assessment that will contribute 15% to your overall mark in the subject. Due Date: Due on Sunday, May 14th, 2023 by 6pm Submission:

• Submit a soft copy via the Assignment 3 link on the LMS. Please attach an assignment cover sheet which can be downloaded from LMS.

Overall Word Length: 1000 words (+/- 10%). Graphs, tables, appendices, the reference list and in-text citations themselves (e.g. (Pfeffer, 2010)) will not be included in the word count; headings and subheadings will be included in the word count. Assessment Weighting:

• Clarity and depth of analysis of competence development experience during the course (incl. concrete examples/evidence) 30%
• Discussion of steps for future competence development (incl. evaluation of the advantages/disadvantages of the chosen steps) 30%
• Integration of theory/content from class lectures and assigned materials 30%
• Adherence to style guidelines (grammar, format, layout, word count, etc. 10%

Assessment Objectives The purpose of this task is to reflect on what you have learnt and practically done throughout the term in terms of developing your management competencies, especially in terms of those identified up front (in the first individual assessment) as needing development. In addition, this assessment is aimed at considering how you will continue to develop your competencies beyond this subject. Melbourne Business School Department of Management & Marketing MGMT90140 Management Competencies Key learning outcomes of the task are:

• Practicing self-reflection and analytical thinking
• Identifying development activities based on theoretical insight
• Building communication skills

Assessment Task You will need to reflect on the following aspects:

• What have you done, what insights have you gained, what have you learned about yourself and what progress have you made throughout the semester for the two management competence areas that you selected in assignment #1 (or alternatively the two competence areas you have actively worked on to improve this semester)?

• What suitable, concrete next steps can you take to further cultivate these two competences? Evaluate these steps.

Based on your reflection, write a short essay (1000 words, +/- 10%, reference list excluded). In this essay you will address the following issues:

• Reflection: discuss key activities undertaken throughout the semester and reflect on learning and insights gained and how they matter for your professional career. You will also evaluate and analyse your own progress on the development of your two chosen competencies.
• Development steps: for each of your two chosen competences describe concrete future steps that can help develop these competencies further. Critically evaluate your plans for further competence development.

In the short essay, make use of the concepts and theories from the seminar sessions and the assigned materials, to support your analysis of your self-improvement journey this semester and the conception and evaluation of your plan for further development. In addition, you need to consider the layout and presentation of the report to ensure that it is of a professional standard. This includes (but is not limited to) aspects such as spelling and grammar checking, formatting, conforming to the word count limit, references, citations and the use of supporting graphics. Make sure to carefully read the Assignment 3 FAQs available at the end of this document for further guidance. Melbourne Business School Department of Management & Marketing MGMT90140 Management Competencies MGMT90140 Management Competencies Competence Reflection Report Guidelines Marking Criteria for the Assessment

CRITERIA
	H1	H2A / H2B	H3	P	N
Clarity and depth of	Excellent analysis with	Very good analysis with	Solid analysis with some	Superficial analysis	No evidence of
analysis of your	concrete	concrete	room for better articulating	with significant	reflection on
competence	examples/evidence	examples/evidence	key points and	incongruities in the	insights gained and
development experience,	provided to support	provided	incorporating	articulation of key	progress made
with concrete	your assessment of	examples/evidence	points and limited or
examples/evidence	learning and progress in	missing
provided to support	the two competence	examples/evidence
your assessment. 30%	areas
Discussion of steps for future competence development (incl. evaluation of the advantages and disadvantages/limits of the chosen steps). 30%	Excellent description of concrete and highly relevant steps for both competency areas. Excellent critical evaluation of the advantages and disadvantages/limits of the chosen competence development activities	Very good description of concrete and relevant steps for both competency areas. Very good critical evaluation of the advantages and disadvantages/limits of the chosen competence development activities	Some description of concrete steps for both competency areas with room for more specificity and/or relevance. Solid critical evaluation with some room for more clearly articulating advantages and disadvantages of the chosen competence development activities	Vague description of concrete steps for both competency areas or steps only articulated for one competence area. Superficial evaluation of the chosen competence development activities	Severely underdeveloped or missing description of concrete steps. Evaluation of the chosen competence development activities is missing
Integration of theory/content from class lectures and assigned materials. 30%	Excellent choice and utilisation of theories/content from the course	Very good choice and utilisation of theories/content from the course	Solid effort to integrate theories/content from the course	Little effort to integrate theories/content from the course	No effort to integrate theories/content from the course
Adherence to style guidelines (grammar, format, layout, word count, etc.). 10% *	Excellent adherence to style guidelines	Minimal style errors	There are some errors in this report in terms of grammar and/or spelling or you need to pay more attention to the formatting and layout to ensure that your message is clearly presented.	Clarity of essay suffers due to weak organisation or spelling and grammar errors.	Difficult to read because of choppy writing, redundancies, many spelling and grammar errors and/or poor organisation.
* Marks will be deducted in this section for being over the word limit.

Melbourne Business School Department of Management & Marketing MGMT90140 Management Competencies Assignment #3 FAQs Do we have to stick to the two competency areas identified as priorities in Assignment 1? The objective of assignment 1 was to help you set personal objectives. We understand you may have decided to focus on other areas as we introduced more fully each of the competency areas. We want you to reflect on areas you have actively worked to improve this semester and identify next steps that are most relevant to you in your self- improvement journey. If they are not the ones identified in assignment 1, it is fine. It is all about you critically reflecting on what you have done this semester, the insights you have gained, the progress you have made and you identifying suitable next steps for further development. Ultimately, we are testing your knowledge of class material (theory integration counts towards 30% of your mark in this assignment) but we want this reflective essay to be helpful to you. Do we need an introduction and conclusion for the assessment? The reflection report would benefit from a short introduction and conclusion. Can we use tables in support of our reflection and discussion of next steps? Will they count towards the word count? You can use tables. They will not be included in the word count. However, you need to make sure that you are not overusing them - be judicious as to which ones to include and use them as a support not as a substitute. Using one to provide concrete illustrations of steps/strategies you have introduced/discussed in the core of your text would be fine for example. How should we cite class material? You don\'t have to cite the slides from class. You simply need to explicitly name the frameworks, theories and ideas from class you\'re using (e.g. drawing on the 4D communication framework, I realised I have a tendency to neglect relational statements and thus worked to....In particular, etc). We need you to use in-text citations, e.g. (Hackman, 2009), if you drew a particular insight from one of the required readings or any additional readings you may have done as part of your self-improvement journey. You also need to reference these at the end of your essay, following APA guidelines for referencing. The list of reference and in-text citations are excluded from the word count. Are headings and in-text citations included in the word count? Headings are included (keep them short and sweet if you use them). In-text citations (e.g. (Pfeffer, 2010)) are exceptionally not included in the word count. Melbourne Business School Department of Management & Marketing Table of Contents INTRODUCTION.................................................... 3 METHODOLOGY........................................................ 3 KEY ASSESSMENT RESULTS................................. 3 STRONG AREAS...................................................... 4 WEAK AREAS.......................................................... 5 EVALUATION(CONFLICT MANAGEMENT)......... 6 ACTION PLAN(CONFLICT MANAGEMENT)........ 6 EVALUATION(NETWORKING)...................................... 7 ACTION PLAN(NETWORKING).............................. 7 CONCLUSION........................................................... 8 REFERENCES.............................................................. 9 Build your weakness until they become your strenghts ~Knute Rockne David De Vries of the center for creative leadership stated that You cannot manage others until you can manage yourself. As a manager, it is essential to recognize that great leadership starts with self-awareness. This means understanding your strengths, weaknesses, skills, and abilities. Without this knowledge, it is impossible to understand others effectively. In fact, a survey conducted by the Stanford Graduate School of Business Advisory Council found that self-awareness is the most critical capability for leaders to develop.

METHODOLOGY:

This analysis was done based on a questionnaire which is distributed among people who has close relationships with me.To get a comprehensive understanding of my strenghts and weaknesses 2 participants were chosen. Each participant represents two different aspects of my life: college and family. Furthermore, to avoid confusion, score weight technique was used to recieve unbiased results. The score weight for each statement ranged from 0-5, where 0 was given to strongly disagree and 5 to strongly agree.

Key Assessment Results:

This paper aims at assessing my management competencies, evaluating and analyzing my strenghts and weakness, so that I can gain deeper understanding of the leadership skills that I need to acknowlwedge and cultivate. Based on the analysis, overall it seems I have almost about 85% of my competencies, however, I myself never really acknowledged them but my family and friends have. In this study, I found out two areas in which I am more competent and two with less proficient.

Strong Areas:

FIGURE 1 According to the analysis, Change Management & collaboration and teamwork are two competencies that all 2 participants believe I possess. The reason are as follows: Akriti and I have been best friends for the last 4 years. We have worked on multiple college projects together and have been a part of the same college committee for 3 years during under graduation. She has seen me be supportive and open to change that enables improvement and progress, building long lasting contacts and opportunities for myself. Additionally, at that particular time she also witnessed some collaboration and team work skills in me as I used to be precise about being organized and meeting the deadlines. Prabhat Mishra is my brother and has known me for 20 years now. He runs his own business and fortunately I was of some help to him when I was able to explain some of his reasons for a change effort, and its expected outcomes and benefits to some of his potential customers. I believe my brother has seen my collaboration and team work skills at home as I always like to decide everything important to us all together as a family by taking everybodys opinions and thoughts. I completely agree with him, because as an individual, having a competency of collaboration and teamwork will assist me to be able to work effectively with others, even if I am not in a formal leadership position.

Weakness Analysis:

FIGURE 2 Conflict management and Networking seems to be weakness Akriti, Prabhat and I believe I possess. During my under graduation, having plenty of friends, aware of my inability to bring up issues, made life easy. During group projects, Id either have a friend communicate an issue or Id choose to stay quiet. Similarly, while helping my brother, Id find it difficult to communicate work or any other issues through him or settle down with the structure laid down for me. Simultaneously, I am fully aware that networking has been a huge task for me. I\'ve had trouble approaching people since moving to Australia. I avoid participating in class activities and networking gatherings. I\'ve noticed a spike in self-doubt, which makes simple tasks like carrying on a conversation challenging. However, I find it simple to communicate with those that value, embrace, and validate my thoughts and to express my viewpoints. Moving ahead, while discussing and taking some insights from my learning buddy Darshan, he also noticed this trait of mine that I tend to back off from socialzing with people in the given moment and would rather have him say things that I have been wanting to say, which somehow acts as an barrier for me and the people around me to communicate. For the purpose of this paper and to improve my overall competencies, the two shortcomings I shall be focusing on for my self improvement are Conflict Management and Networking.

Evaluation- Conflict Management:

Being an inherent human condition, conflict is inevitable at workplaces and, inescapable aspect of managers job.( McKibben, 2017). Conflict is a natural process in an organization between two or more people( Chan et al., 2007). One fourth of a managers time at the organization is consumed in dealing with conflicts.( Schermerhorn, Hunt, & Osborn, 1988; Thomas & Schmidt, 1976). additionally, during conflict situations, if employees percieve themselves being valued and respected by their seniors, trustworthy relationships will emerge increasing team and organizational effectiveness.( Chan et al., 2007). I believe conflict management is an important competency for me to develop, as it will help me cultivate vital skills for both personal and professional growth.

Competence Development Plan:

According to research, building trust within a team and using effective communication techniques during times of conflict can improve attitudes, performance, and interactions between supervisors and subordinates in an organization.( Adu et al., 2016). Effective communication and teamwork are the two qualities I will be emphasising in order to address and overcome conflicts. Using this action plan, I can better handle disagreements in my current group projects for college. Additionally, steadily developing and honing these skills will give me the assurance I need to approach and handle conflict in an organization. FIGURE 3 Relational Management adapted from Gottmans principles to making marriage work is also really beneficial to understand what to avoid and what to doing during conflicts and clashes in opinions in business environment and would further guide me to grow as an working individual.

Evaluation - Networking:

Networks are not gained, they are earned. I am an introvert and do not feel comfortable with people I meet for the first time. I start to wonder how the other person will judge me or whether I am presentable enough to deliever my thoughts to the person accurately. I am not a coversation starter, which creates a impression of ego infront of other people. Not being able to make people understand my points sometimes acts as an barrier in the thought process and cause misunderstandings. My natural tendency is homophily which is to connect to people who have similar persperctive, age, thereby, minimizing my access to different resources. It is crucial for all managers to build good working relationships with the people who can help them do their jobs. This kind of networking aims to facilitate coordination and cooperation among those who need to be acquainted and trusted in order to complete their urgent tasks.

Competence Development Plan:

Networking is the competence which I think is the core for me to reflect on my strength and weakness and make a progress on improving myself. This is something even my associates agree upon. I feel that succeeding in this competency, by setting reasonable expectations to managing my inner critic will boost my confidence to tackle the hurdles which I would face in the future. Shinning in this will help me conquer most of my desires. From what I learned in the classes, I determined that I could do the following to get around my networking obstacles::

• Get out of my comfort zone(less homophily)
• Meet more individuals in different contexts and environments(e.g. lunch,conferences)
• Focus on relationship quality(not quantity)

Other than that, as a start I have already enrolled myself in business school which would help me build up the network. To further advance my skills, Darshan my learning buddy suggested joining university clubs, attending professional conferences, making nonverbal communication, stepping out from comfort zone, taking up volunteering will help me improve in this aspect. FIGURE 4 CONCLUSION: Keeping this plan as my starting point I will add activities as situation demands to improve my competence. I will be certain with developing the competencies that I have selected and execute with high degree of commitment. FIGURE 5 References Ackerman, Courtney E., and Tiffany Sauber Millacci. What Is Self-Awareness? (+5 Ways to Be More Self-Aware). PositivePsychology.com, 1 April 2020, https://positivepsychology.com/self-awareness-matters-how-you-can-be-more-self-aware/. Accessed 21 March 2023. Tsang, Sunny. Qualities of a Good Manager: 13 Soft Skills You Need. Fond, 12 November 2019, https://www.fond.co/blog/qualities-of-a-good-manager/. Accessed 21 March 2023. Gottman\'s 7 Principles of Making Marriage Work. Flourish Psychological Services, 26 October 2022, https://www.flourishpsychology.ca/post/gottmans-principles-of-making- marriage-work. Accessed 25 March 2023. Functional Leadership in Interteam Contexts: Understanding \'What\' in the Context of Why? Where? When? and Who? NCBI, 14 January 2020, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7454171/. Accessed 22 March 2023. Amaresan, Swetha. Expert Tips for Conflict Management for Every Personality Type. HubSpot Blog, 25 October 2022, https://blog.hubspot.com/service/conflict-management- styles. Accessed 22 March 2023. Home. YouTube, 11 April 2019, https://www.forbes.com/sites/biancamillercole/2019/03/20/why-networking-should-be-at-the- core-of-your-career/?sh=36e085661300. Accessed 23 March 2023. THANK YOU!

Attachments:

guidelines-me....pdf