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Weary travelers arrive at SeaTac International Airport, pick up their luggage, stumble to their cars, and proceed to the parking lot attendant to pay for

Weary travelers arrive at SeaTac International Airport, pick up their luggage, stumble to their cars, and proceed to the parking lot attendant to pay for their parking. Traveler inter-arrival times are exponentially distributed, as are the service times of the attendant. On average, travelers arrive every 25 seconds. The attendant can process three travelers per minute, and processing rates follow a Poisson distribution.
Use the information in the scenario above. How many minutes per hour is the attendant not serving customers?

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