WEEK 2: QUALITY THOUGHT LEADERSPAST AND PRESENT

Explain what a quality management philosophy is and then identify which quality guru best fits your organization's quality management philosophy or the way that you would want your organization to operate. Dig deep into the thought leadersperhaps a mix of approaches is the best approach. Be sure to explain why you feel this way.

Reference to use:

Evans, J. R., & Lindsay, W. M. (2016). Managing for quality and performance excellence (10 th ed.). Mason, OH: South-Western Cengage Learning.