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Week 5 Assignment: Applications of the Normal Distribution - Excel Due Sunday by 11:59pm Points 10 Submitting an external tool bus its pport Question A

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Week 5 Assignment: Applications of the Normal Distribution - Excel Due Sunday by 11:59pm Points 10 Submitting an external tool bus its pport Question A credit card company receives numerous phone calls throughout the day from customers reporting fraud and billing disputes. Most of these callers are put "on hold" until a company operator is free to help them. The company has determined that the length of time a caller is on hold is normally distributed with a mean of 2.5 minutes and a standard deviation 0.5 minutes. If 1.5% of the callers are put on hold for longer than a minutes, what is the value of ac? . Use Excel, and round your answer to two decimal places. Provide your answer below: Previous

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