Week 5 Assignment for Healthcare Management and Supervision.

Read"The Generalized Quality Problem"Case Study in Chapter 32, pages 481-482.

In two pages, not counting the title page, respond to the following questions:

• Should you address this continuing problem with the group at large at your August meeting? Explain.
• Should you do some research aimed at identifying the more troublesome employees and address their quality problems at the August meeting? Explain.
• How would you mobilize your transcription group to address the quality problem and recommend solutions?
• Give an example of how the supervisor's communication skills could help this department achieve its mission and increase productivity.

Reference Book:McConnell, C. R. (2016). Umiker's Management Skills for the New Health Care Supervisor (7th ed.). Jones & Bartlett Learning. https://ambassadored.vitalsource.com/books/9781284139228