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week 6 lecture example as below- Mary is the manager of a group of team leaders who are analyzing sales, marketing, and research reports produced

week 6 lecture example as below-

Mary is the manager of a group of team leaders who are analyzing sales, marketing, and research reports produced by other units. Recently, many reports have been filled with errors. Mary observes that Hank's team is productive, but they seem overworked. To lighten Hank's workload, Mary transfers some of Hank's work to other employees.

The Dialogue -

Mary: "Hank, your group's been working really hard and doing great work, but the errors have been slowing your work down. I'm giving Donna's group the weekly sales figures to analyze. You won't need to do it."

Hank: "Gee, thanks a lot. We bust our butts to fix others' mistakes and we end up paying for it, huh?."

Mary: "You're not paying for it. I appreciate the hard work your group has done. I'm giving you some slack. Now, here's how I'd like to shift the work to Donna..."

Hank: "This is not fair!"

What is Going On In This Conversation? ---- Thoughts?

Let's examine the potential ladder of inference.

Thoughts?

Two Column Analysis What Was Said ----

Mary: "Hank, your group's been working really hard and doing great work, but the errors have been slowing your work down. I'm giving Donna's group the weekly sales figures to analyze. You won't need to do it." What They Were Thinking ---- Mary: I am suggesting a reasonable way to solve a problem. This will help out Hank and our group. This is good management.

What Was Said Hank: "Gee, thanks a lot. We bust our butts to fix others' mistakes and we end up paying for it, huh?"

Mary: "You're not paying for it. I appreciate the hard work your group has done. I'm just trying to give you some slack. Now, here's how I'd like to shift the work to Donna..."

Hank: "This is not fair!"

What They Were Thinking ------

Hank: Seriously, Mary? You think we are not working hard enough? You are such a bad manager, that's the real problem.

Mary: Jeez, man. Relax. Don't fly off the handle! Why doesn't he appreciate that I am trying to help him?

Take Action:---- I am going to tell her this is not fair!

Draw Inferences/Casually Explain:-- Mary thinks we cant handle the work, but really she is just a bad manager.

Categorize and Attach Meaning to This Data: ----Mary thinks we have not done a good job and is taking responsibility away from us.

Observe and Select Data: "Analyses are slowing you down, I am giving these to Donna's team."

Directly Observable Data

question--

The assignment is to choose a dialog/situation (similar to the "Hank and Mary" example from the Week 6 Lecture) from your own life to analyze in a two-column analysis. The situation can be either from work or personal

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