Welcome to Week 2... This week we are going to cover chapters 3 & 4: Chapter 3: Statistical Process Control - In this chapter, we will learn about the fundamentals of statistical process control (SPC) that companies and organizations use to monitor and test processes so that they wont produce defective products or services and so customers will be satisfied. Here are some of the learning objectives:

Explain the importance of the product design process and provide an overview of each step of the process.

Calculate the reliability and availability of a product or service.

Understand the technologies involved in designing new products and their related production processes.

Utilize techniques for analyzing design failures and eliminating unnecessary design features.

Explain why and how each step of the product lifecycle can be changed for improved environmental stewardship, and provide examples of programs that support green efforts.

Use quality function deployment as a design tool.

What were some of the highlights of this week?

Elaborate on your views on activities, deliverables, and reading resources for this week. Was the course learning valuable and/or applicable?

a. If yes, how are you planning to use this material in the future?

b. If not, what changes would you recommend?