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Westerville physician practice case study Directions: READ through the case study The Westerville Physician Practice: Value- Stream Mapping on Pages 445 - 448 of your

Westerville physician practice case study

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Directions: READ through the case study "The Westerville Physician Practice: Value- Stream Mapping" on Pages 445 - 448 of your textbook and answer the following questions in a 500-750 words essay. 1. Draw a current state value stream map indicating the customer, supplier, information ow, and relevant metrics. a. What is the takt time? b. What is the total lead time (processing+waiting)? c. What is the total value added and non-value added time? d. What is the VA/NVA percentage? 2. How can the system be improved and draw a new value stream map? Prepare this assignment in a Microsoft Word document

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