Question
Wetherbee Tech Services (WTS) is a chain of computer maintenance technicians for households and small businesses. The following data are available for last years services:
Wetherbee Tech Services (WTS) is a chain of computer maintenance technicians for households and small businesses. The following data are available for last years services:
WTS recorded 121,100 tech calls last year. It had budgeted 127,200 calls, averaging 90 minutes each.
Standard variable labor and support costs per tech call were as follows:
Direct IT specialist services: 90 minutes at $54 per hour | $81 |
---|---|
Variable support staff, supplies, and overhead: 30 minutes at $24 per hour | 12 |
Fixed overhead costs:
Annual budget $4,142,200
Fixed overhead is applied at the rate of $36.00 per call.
Actual tech service call costs:
Direct IT specialist services: 121,100 calls averaging 84 minutes at $56.00 per hour | $ 9,494,240 |
---|---|
Variable support staff, supplies, and overhead: averaging 40 minutes per call at $22.50 per hour 121,100 calls | 1,816,500 |
Fixed overhead | 4,433,000 |
Required:
a. Prepare a cost variance analysis for each variable cost for last year. b. Prepare a fixed overhead cost variance analysis.
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