Wetherbee Tech Services (WTS) is a chain of computer maintenance technicians for households and small businesses. The following data are available for last years services: WTS recorded 121,900 tech calls last year. It had budgeted 128,800 calls, averaging 90 minutes each. Standard variable labor and support costs per tech call were as follows: Direct IT specialist services: 90 minutes at $54 per hour $81 Variable support staff, supplies, and overhead: 30 minutes at $24 per hour 12 Fixed overhead costs: Annual budget $4,143,800 Fixed overhead is applied at the rate of $36.00 per call. Actual tech service call costs: Direct IT specialist services: 121,900 calls averaging 84 minutes at $56.00 per hour $ 9,556,960 Variable support staff, supplies, and overhead: averaging 40 minutes per call at $22.50 per hour 121,900 calls 1,828,500 Fixed overhead 4,473,000

Required:

a. Prepare a cost variance analysis for each variable cost for last year.

b. Prepare a fixed overhead cost variance analysis.