We've explored the 'gap model of service quality,' recognizing that enhancing service quality begins with comprehending the nature and extent of the customer gap. Closing this gap hinges on addressing the provider gap. In Module 4, you all engaged with 'Nine Brands Innovating Customer-Centric Retailing Today.Links to an external site. For your case report 2, follow these steps: Please read the paper "10 Ways to Boost Customer Satisfaction."Download Please read the paper "10 Ways to Boost Customer Satisfaction." Choose a brand case from the nine brands mentioned (excluding the two discussed last week) where you perceive service quality shortcomings. Identify the significant provider gap(s) and formulate strategies to enhance customer satisfaction. Incorporate a minimum of three new references in addition to the provided ones. The report should be up to 1500 words