We've simplified the tasks, but our employees satisfaction numbers have dropped. Mike What do you think is happening? Materials on the right have been updated >>> I think we need to simplify the tasks all the more. Employees are probably frustrated with how complex the tasks are. Employees might be feeling like they're simply cogs in a machine rather than valuable contributors. This is just the Hawthorne effect - performance decreases when you start paying more attention to workers. It will just take some time for the employees to get used to the new way of doing things. Submit