wha is Briefly describe the organisation, its business and explain why it is important for such a business to transform its technologies: of the fo;;owing transcript,$($is about trying to see how and what sort of measures the ports put in place to boost productivity, efficiency, and different ports depending on the circumstances put in place, different types of measures. I want to understand what it is that the KPA has put in place recently. You are free to go as broad as you can, but you can start from anywhere. So$,$ take me through some of the things that you've adopted.

Interviewee: Okay. Thank you $[$Facilitator$].$ Thank you for this opportunity. I will mainly touch on the $[$ICT$]$ solutions, which have been $[$unclear$]$ contributed to adoption of best practices in the port to increase and improve $-$ improvement of efficiency and productivity. In KPA all this began with the KPA board of directors coming up with a policy called the $[$KPA ICT$]$ policy. But this carries the $=$basis for, as I will explain later, different ICT solutions or applications. The policy was wanted in the late $\text{'}90$s$,$ KPA ICT policy, and it is divided into three phases. The first phase of the KPA ICT policy.$)$