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What are some reasons companies do become customer-centric? a. Customers create both short-term and long-term value b. Customers are the sole source of a company's

What are some reasons companies do become customer-centric?

a. Customers create both short-term and long-term value

b. Customers are the sole source of a company's revenue

c. Customers are scarce

d. Focusing on customers will ensure every transaction is profitable

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