What are the advantages of mailing a letter as opposed to sending an e-mail, making

 

phone call, or writing an online post?

 

Why is it smart to keep your cool when making a claim, and how should you go about it?

 

 

Is it true that the "squeaky wheel gets the most grease," meaning that the customer complaining the loudest and most aggressively will get noticed and receive the greatest concessions?

 

 

Why is it important to regain the trust of a customer in an adjustment message? How can it be done?

 

 

Is it fair for creditors to continue reporting late payments after the payments have been made? What do you think about experts' suggestion that people with credit blemishes write a sincere "goodwill" letter to creditors asking for compassion and requesting that the records of their late payments be erased?