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What are the common information gathering techniques that could be used when learning about a new system? ( Select All That Apply ) Interview users

What are the common information gathering techniques that could be used when learning about a new system? (Select All That Apply)
Interview users
Users complete questionnaires
Review any inputs or outputs of current processes
Observe the user work
Review business documentation
Research similar vendors
Receive user suggestions
Convince users the new process will be better
Wait for users to reach out to you
Use good cop/bad cop approach
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