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what are the indicators from each functional area. Objectives Prepare a memo explaining the dead and implementation plan for the dashboard to presset to the
what are the indicators from each functional area.
Objectives Prepare a memo explaining the dead and implementation plan for the dashboard to presset to the Create a dashboard to monitor key performance indicators Instructions Read the scenane that fotows, perform research at indicated and create an HIM dashboard and mamo to pr the chief clinical officer Scenario the Hild coding ares at a large teaching facility She is familiar with the functions of coding and data reporting y been in the HIM field for approximately three years. Her past experience includes being the data quality p Karen White 100A, was recently hired as the new HIM director at a 450-bed suburban teaching hospital create a department dashbcard for monitoring key performance indicators within the department. He would e not as familiar with the other functions within the rit department Her boss, the chief clinical officer, dashboard sent to his on the first day of each month The HIM department is comprised of the following fund and staff to support the functions Coding inpatient outpatient, emergency department, and physician hospital-based coding Stuft 1 coding managec I data quality ceder, 15 remote-based coders Electronic Record Management (ERM Document immaging and file retrieval Start 1 ERM lead 2 document imaging technicians, 3 file retrieval clerks Record Processing (RP) RC, electronic chart completion, and transcription (all outsourced) -Stafft 1 RP lead, 2 ROI coordinaters, 1 chart analyst, 1 Iranscription coordinator Administrative Support Phone support for ROI and file retrieval, administrative support for director Suff 1 lead support specialist (director support position), 2 support specialists Technical Support Maintain hardware and software, computer upgrades, Interface issues, workflow perform duplicate master patient index clean up and health record merges Stuft 1 application specialist, 2 application analysts Assumptions Each functional area within the HIM department maintains productivity and quality performance data for the activities performed but none of the data is aggregated or shared on a regular basis, and there are no benchmarks in place for the activities The dashboard will be basic: two indicators from each of the five functional areas (coding, ERM, RP administrative support, technical support), and two indicators for the overall H/M department. The hospital does not offer a specific dashboard product. Additional research is needed in order to create a dashboard. .The chief clinical officer requested a draft and implementation plan for the dashboard. Actual numbers for each key performance indicator should not be included on the dashboard; it should be a representation of what the dashboard will look like 4
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