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What are the key elements of the DBS digital transformation programme? Please motivate your answer. Would you regard the change process as a social engineering
- What are the key elements of the DBS digital transformation programme? Please motivate your answer.
- Would you regard the change process as a social engineering or social innovation process? Please explain
- What was the role of leadership in this process and how does it relate to the approach presented in Schein & Schein
- What are the key learning you take from these 2 articles in terms of the change management for digital transformation?
use the articles below:
David Kiron and Barbara Spindel. Redefining Performance Management at DBS Bank.MIT Sloan Managment Review, Case study, March 2019.
https://sloanreview.mit.edu/case-study/redefining-performance-management-at-dbs-bank/
Schein, E. H. and Schein, P. (2019). A new era for culture, change and leadership. MIT Sloan Management Review, Vol 60 (4). https://sloanreview.mit.edu/article/a-new-era-for-culture-change-and-leadership/
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