1. What are the key elements of the strategic management process?
2. Comment on this statement: "Google is so successful it does not need to change anything in its strategic framework".
3. Resistance to change is more likely to succeed if the forces resisting the change are stronger than the forces driving the need for change.Describe some of the specific tactics that resisters could employ to thwart change efforts.
4. How important to an organization is internal (employee) communication during a crisis?
5. What message does it send when the organizational culture encourages employees to view mistakes/problems as opportunities for improvement rather than reasons to blame or punish those involved?