• What are the key points from this reading?

1. Performance management tool
2. The physical working environment

• Why did you select these discussion points?

The reason why I have chosen physical working environment is because in chapter 9 tells you how important it is to have a physical working environment because it can be the connection between employee behavior and outcomes that impacts job performance overall. The important topics that tie into physical working environment are the following :

1. Privacy in the Workplace-Personal space in terms of privacy and noise are environmental factors that can affect an employee's job performance. Privacy is the quality or state of being hidden from, or undisturbed by, the observation or activities of other persons; or freedom from unauthorized intrusion (Merriam-Webster n.d.).
2. Noise in the Workplace-Noise in an office environment can aggravate the perception of the loss of privacy and can cause overstimulation for many individuals. Noise is any sound that is undesired or interferes with one's hearing of something or concentration (Merriam-Webster n.d.). Critical thinking skills required for HIM jobs can be hindered by too much noise in the office.
3. Personalization and Identity in the Workplace-Personalization and identity are important particularly for employees who associate their workplace as not only the place to work but also a home-away-from-home. Personalization allows individuals to decorate or mark their workstation with items of interest (within reason) such as favorite quotes, family pictures, and sports team memorabilia. The personalization of a workspace allows employees to feel more at home and to work in a comfortable environment. Personalization of work areas also provides an outward identity for an employee.
4. the four broad issues that are associated with an employee's work environment are: Personal space ,Spatial density or ,crowding Workplace personalization and identity Task or workflow interdependence (Ashkanasy et al. 2014). This makes physical working environment an important key term to me because HIM professionals worker needs space and privacy this key term expresses that.

The reason why I have chosen the performance management tool as a key term in chapter 9 is because it talks about Job descriptions outline all the responsibilities and tasks for a particular position. Job performance is measured based on the tasks outlined in the job description. The reason why I have chosen the key term from Chapter 9 which is performance tool is because it talks about Probationary performance reviews: This evaluation is performed within a set period after an individual has been hired. This evaluation sets initial performance goals and provides an overall assessment of the employee's initial job performance.

Multisource feedback (360 forms): The feedback provided in a 360 form allows employees to provide a confidential and possibly anonymous assessment of their peers.

Performance appraisal forms: The performance appraisal forms contain the job responsibilities and tasks as outlined in an employee's job description and the job standards against which the employee will be measured. This is a standardized form that is used for all individuals in the healthcare organization, but modifications are made during the performance appraisal process for each employee.

Performance improvement plans: These are standardized plans initiated based on negative performance outcomes. Job performance standards that must be met and improved for the employee to continue in his or her job role are outlined.

Answer the following three question below with the information giving above :

• What are at least two questions that are generated from this reading?
• Why are they important to address?
• How can I use this information in my work setting, or for my own personal effectiveness?