What are the key takeaways from the following information? One new thing that was new to me was Sarah talking about the coders having a work queue. While I did my PPE1 at Grand River, they all almost had their own specialty they focused on and did not have a work queue to pull from. Another thing I found surprising was Sarah mentioning that some positions do not require any kind of certification, just having a high school diploma. That way people can get their foot in the door, and eventually go to school to get their certification in the HIT field. I also found out that most places will cover up to a certain dollar amount for you to get the certification. One topic Sarah mentioned was that her department does not have much turnover, but in some organizations employees may become overworked and stressed out if the HIM department is understaffed. A student thinking about a career in this profession might find this disappointing because they may worry about job satisfaction and work-life balance. Understaffing can also limit the time and focus that instructors can provide to student mentoring and training, which may have an effect on a